Privacy Policy
At ReparoRoupas, safeguarding the privacy of our customers is a top priority. This Privacy Policy outlines how we collect, utilize, disclose, and protect your personal information when you engage with our website and services. We are committed to ensuring that your data is handled with the utmost care and transparency, reflecting our dedication to maintaining your trust and security throughout your interactions with us.
1. Information We Collect
We gather personal information that you provide directly, such as your name, email address, phone number, and postal address, which are essential for us to deliver our services effectively, including specialized clothing repairs and custom tailoring. Additionally, we collect data regarding your interactions with our website, such as browsing history, IP address, and usage patterns, to improve your overall user experience. This information allows us to tailor our services to better meet your needs and preferences.
2. Use of Your Information
Your personal information is utilized primarily to fulfill your service requests, manage your account, and communicate with you regarding your orders and any updates. We may also use your information to enhance our services, personalize your experience on our website, and send you promotional materials if you have opted in to receive such communications. Our aim is to ensure that our services are continually improved to meet your expectations and provide you with a seamless experience.
3. Sharing of Information
ReparoRoupas strictly limits the sharing of your personal information to third parties only as necessary to complete your service requests, such as with payment processors, delivery services, or other service providers. We may also disclose your information if legally required or to protect our legal rights. We ensure that any third parties we share your information with adhere to strict confidentiality agreements and data protection standards to safeguard your personal data.
4. Data Security
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include encrypted data storage, secure servers, and regular security audits to ensure that your information remains protected. Despite our rigorous efforts, no security system is entirely foolproof, and while we strive to ensure your data's safety, we cannot guarantee absolute security against all potential threats.
5. Cookies and Tracking Technologies
Our website employs cookies and similar tracking technologies to enhance your browsing experience. Cookies allow us to understand your preferences, remember your login details, and monitor your usage of our site to provide a more personalized experience. You have the option to manage your cookie preferences through your browser settings, giving you control over the types of data collected during your visits to our website.
6. Third-Party Links
Our website may include links to third-party websites that are not operated or controlled by ReparoRoupas. We are not responsible for the privacy practices or content of these external sites. We recommend that you review the privacy policies of any third-party sites before providing them with your personal information, as their practices may differ from our own.
7. Children's Privacy
Our services are intended solely for individuals aged 18 and above. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it and ensure that no further data is collected from minors.
8. Data Retention
We retain your personal information only for the period necessary to fulfill the purposes outlined in this Privacy Policy. This includes retaining information to comply with legal obligations, resolve disputes, and enforce our agreements. Once the information is no longer needed for these purposes, it will be securely disposed of in accordance with applicable regulations and best practices.
9. Your Rights
You have the right to access, correct, or delete your personal information at any time. You may also object to the processing of your data or request that we restrict its use under certain circumstances. To exercise these rights or if you have any concerns regarding your data, please contact us at [email protected] . We are committed to addressing your requests promptly and ensuring your rights are respected.
10. Consent
By using our website and services, you consent to the collection and use of your personal information as described in this Privacy Policy. If you disagree with any part of this policy or if you have any concerns about our practices, please discontinue the use of our services. Your continued use of our services after any changes to this policy will constitute your acceptance of the updated terms.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other relevant factors. Any modifications will be posted on this page, and we encourage you to review this policy regularly to stay informed about how we are protecting your information. Continued use of our services after any changes indicates your acceptance of the revised policy.
12. International Transfers
In the event that your personal information is transferred to a different jurisdiction, we ensure that it is treated securely and in accordance with this Privacy Policy. We adhere to all applicable data protection laws regarding international data transfers to maintain the security and integrity of your information across borders.
13. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from your use of our services or related to this policy will be resolved under the jurisdiction of the courts in New Delhi. This ensures that any legal matters are handled in a consistent and transparent manner.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us at [email protected] or call us at +91–98987-68082 . You can also write to us at P-19, Pillanji Village, Pilanji, Sarojini Nagar, New Delhi, Delhi 110023. We are here to assist you and address any inquiries you may have.
15. Effective Date
This Privacy Policy is effective as of the date of publication and will remain in effect except as modified by future updates. The effective date is important to ensure you are aware of the current version of the policy and any changes that may have been implemented.